PRICING

Open source is the full platform. Not a trial.

Every identity connecting to your infrastructure, human or AI agent, runs through the Hoop gateway.

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hoop gateway
identitystatus
engineerjsmith
active
agentcursor:prod
active
agentclaude-code
active
service accountetl-pipeline
idle
engineeratrevino
idle
service accountreporting-svc
idle
Open Source: 5/20 unlimitedEnterprise: 20/20

COMPARE PLANS

Open Source and Enterprise

Open source ships the complete platform: access control, session recording, runbooks, dashboards, and identity for people, machines, and agents. Enterprise lifts the single-rule caps on masking, guardrails, access requests, and AI analysis, then adds rule packs and an SLA.

FeatureOpen Source (MIT)Enterprise
Access & Identity
Access Control
Limited
Access Request JIT / command
Limited
AI Agent Identity
Limited
Machine Identity
Limited
Single Sign-On OIDC + SAML
Limited
Data Protection & Controls
AI Session Analyzer
Limited
Data Masking
Limited
Guardrails
Limited
Rule Packs
Limited
Developer Workflow
Parallel Mode
Runbooks
Slack Approvals
Web Terminal
Visibility & Audit
Dashboards & Reporting
Limited
Event Routing
Limited
Session Recording & Replay
Limited
Operations & Support
Enterprise Support SLA, onboarding, private Slack
Jira Templates
Limited
Provisioning
Resource Discovery
1 AWS resource

✓ Included and unlimited  ·  — Not included  ·  Labeled cells show the Open Source (MIT) limit

ENTERPRISE PRICING

Enterprise scales with your identities.

Engineers

Every human connecting to infrastructure through the gateway. Developers, DBAs, SREs.

e.g. 12 engineers

AI agents

Claude Code, Cursor, autonomous agents. Each agent identity counts separately from its human owner.

e.g. 8 agents

Service accounts

ETL pipelines, reporting services, CI/CD jobs. Non-human identities with programmatic access.

e.g. 4 service accounts

One identity is one engineer, service account, or AI agent connecting through the gateway. No add-on pricing, and every feature is included for every identity.

RECENTLY LAUNCHED

Shipped this quarter.

These capabilities shipped and are available to all customers now.

Machine identity UI

Dedicated dashboards, session history, and policy configuration for non-human identities

SPIFFE identity integration

Service-to-service authentication

Post-execution analysis

Batch AI analysis of sessions with metadata output

MCP gateway

Native Model Context Protocol support for agent execution tracing

Resource discovery

NMAP-based discovery, admin password input, seed-account provisioning with pre-made runbooks

Cross-cloud provisioning

Automated role creation across AWS and GCP

COMING SOON

What we’re building next.

Active development. These capabilities are on the roadmap and available for design partners.

gRPC / HTTP/2

Native protocol support

Native protocol guardrails expansion

Cassandra and others

Self-hosted AI

One-click deploy VM with packaged model for GCP, AWS, Azure

Start free. Talk to us when you’re ready for Enterprise.

Tell us about your environment. We’ll give you a number.

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