Passwordless authentication is no longer an experiment. It’s an operational requirement. Every procurement ticket about it carries weight: security upgrades, compliance checks, and the chance to erase the weakest link in your login flow—passwords.
When teams evaluate a passwordless authentication procurement ticket, they often underestimate what’s at stake. This is not just a feature swap. It’s a decision that shapes your risk profile, your onboarding experience, and your ability to move fast without leaving gaps.
Every procurement process needs hard criteria. First is security: phishing-resistant methods like passkeys or hardware tokens should be non-negotiable. Second is integration: your solution must plug into your existing stack with minimal custom work. Third is scalability: you need to handle spikes in usage without breaking the login flow. Fourth is cost: measure total cost over time, including maintenance and support, not just the vendor’s base price.
The right ticket includes precise acceptance criteria. “Enable users to log in without passwords” is not enough. Your documentation should specify identity providers, API capabilities, session management, fallback methods, and audit logging requirements. This avoids integration debt and security regressions later.