Manpages—a staple for engineers—are hands-down one of the most efficient formats for technical documentation. But why should this tool be limited to engineering teams alone? Non-engineering teams like ops, marketing, finance, and customer success can experience dramatic improvements in efficiency by adopting manpages as structured, accessible runbooks. This post explores how non-engineering teams can streamline operations and improve accountability using this clean, intuitive documentation style.
What are Manpages, and Why Use Them for Runbooks?
A manpage (short for “manual page”) is a concise form of documentation designed to explain tools, commands, or processes in a specific, consistent format. Engineers know these as the man command-activated guides in Unix/Linux environments, but you don’t need to work in a terminal for manpages to transform how information is shared and used.
For non-engineering teams, manpages function like ready-to-go instructions for recurring tasks, workflows, or troubleshooting steps. Why should your team use them instead of ad hoc docs, long handbooks, or stale Wiki articles?
- Consistency: Every document follows a predictable structure, so users know exactly where to find the answer.
- Clarity: Manpages encourage brevity while covering just enough detail for accurate execution.
- Access: They work as "single-source-of-truth"documentation, reducing time wasted on searching.
- Accountability: With clear owners and updated revisions, responsibility becomes baked into the process.
For any team juggling repetitive tasks or processes, manpages aren’t just a tech trick—they’re a smart organizational tool.
Structuring a Non-Engineer-Focused Manpage
Your manpage should be dead simple to understand. The best ones stick closely to the traditional manpage structure. Here’s a breakdown tailored for non-engineers:
1. NAME
The manpage title and a super short description. Example format:
Expense_Submission: Steps for submitting monthly expense reports.
Clear, right? A combination of process title + action summary goes a long way.
2. SYNOPSIS
A condensed, bulleted summary of inputs or steps.
For example:
- Submit expenses through Portal Name
- Files: Invoice/PDFs required
- Timeline: Submit by the 3rd of each month
This "at-a-glance"view prepares the user before diving into instructions.
3. DESCRIPTION
Explain the purpose of the runbook in a sentence or two. This gives users context for when and why they should use this guide. For example: