Someone on your team just tried to find who owns a flaky backend service. Slack threads pile up. Dashboards multiply. Nobody knows who can grant access. This is how maturity goes sideways. Enter Active Directory integrated with OpsLevel, a clean handshake between identity and service ownership that makes access auditable instead of chaotic.
Active Directory keeps credentials, roles, and policies consistent across your company. OpsLevel maps ownership across microservices so you know which team runs what. Combined, they connect the “who” from identity with the “what” from infrastructure. The result is controlled access without the spreadsheet circus.
To integrate Active Directory with OpsLevel, think of it as joining identity metadata with service catalog metadata. Active Directory provides the canonical source of user roles through LDAP or group sync. OpsLevel imports those identities and binds them to services, checks, and ownership rules. Once this mapping is in place, read-only access or deployment rights can track your RBAC model directly from the directory. You change group membership, not a YAML file.
The workflow usually runs like this:
- OpsLevel requests identity attributes using OpenID Connect or SCIM.
- Active Directory authenticates the user and returns role claims.
- OpsLevel associates those claims to service ownership fields.
- Each action, from triggering a runbook to updating a service tag, enforces least privilege automatically.
Troubleshooting often comes down to misaligned group names or stale tokens. Sync schedules matter. Refresh group sync daily or whenever your SSO cache expires. Map roles explicitly—avoid fuzzy matches like “admin.” Rotate client secrets regularly and keep your provisioning service account inside a tight network segment.