The first request to our ops team was simple: make the service reachable from anywhere without cracking open our internal network. What came next was building an external load balancer that could stand up to production traffic, keep latency low, and give us fine-grained control over infrastructure access.
An external load balancer is more than a traffic cop. At its core, it distributes incoming requests across multiple backend services, making sure no single instance buckles under demand. But when it’s configured for infrastructure access, it becomes the secure front door to your system: controlling who can get in, how they get in, and what they can hit once inside.
The principles are straightforward. Terminate SSL as close to the edge as possible. Keep health checks aggressive so bad nodes are drained quickly. Use backend pools segmented by role or environment. Layer in DDoS protection when exposure to the public internet is unavoidable.
Configuration matters. DNS should route to the load balancer’s public IPs with tight TTLs for rapid failover. Firewall rules must block all direct inbound traffic to the backend nodes—only the external load balancer should have that privilege. Logging every request at the edge makes it easier to trace issues without digging through every service log.