Action Required: Runops will Reach End of Life on June 1st, 2024

We're excited to share an important update with you regarding the evolution of our platform. As part of our commitment to enhancing your operational experience, we are transitioning from Runops to This change represents not just a rebranding, but a significant upgrade to the services and functionalities you've come to rely on.

What's Changing?

Runops to We're the same team behind the scenes, but with a fresh identity and enhanced capabilities. This upgrade marks a major leap forward in how we serve your operational needs.
Enhanced Functionalities: The transition to introduces several key improvements:

  • Integrated Users Directory: Simplify access management with seamless integration into Active Directory, Google Workspaces, Okta, and more.
  • Revamped User Experience: Experience our new, intuitively designed UI/UX for more efficient operations.
  • Optimized Agent Infrastructure: Benefit from our reengineered agent infrastructure for improved performance and reliability.
  • Advanced Runbooks: Take advantage of our next-gen runbooks for more consistent and reliable operational tasks.

Migration Steps

  1. Create Your Account: Start by setting up a new account at Our team is ready to assist with both large-scale data transfers and guidance for manual data migration.
  2. Update Your Agents: Transition your Runops agents to agents, requiring new authentication tokens. This update is crucial for maintaining secure and efficient operations.
  3. Test Your Connections: Ensure all systems are functioning correctly with to guarantee a seamless transition for your users.
  4. Finalize User Transition: Introduce your team to, where they'll find a minimal change in operation but significant improvements in functionality and experience.

Why Migrate Now?

To provide you with the best possible experience, new accounts have been directed to since October 16, 2022. Runops and will run in parallel until June 1st, 2024, when we will fully transition to This extended migration period is designed to ensure a smooth transition without disrupting your operations.
We encourage you to begin your migration to promptly to take full advantage of the new features and improvements awaiting you. Thank you for your continued trust in us as we embark on this exciting new chapter together.

How Are You Affected?

With the shutdown of Runops instances, it's important to understand how this transition affects your operations and what steps you need to take to ensure a seamless migration to

  • Access to Runops Will Cease: Upon the completion of the migration period, all Runops instances will be shut down. This means that any data or configurations still remaining on Runops after the shutdown date will no longer be accessible.
  • Migration to is Necessary: To continue enjoying the benefits and services you've come to expect from us, migrating to is essential. offers a superior experience with new features, enhanced security, and a more intuitive interface.
  • Parallel Operation Period: To minimize disruption, Runops and will operate in parallel until the shutdown date. This period is designed to give you ample time to migrate your data, test the new platform, and familiarize your team with's functionalities.
  • Support and Resources Available: We understand that this transition may require adjustments. Our team is dedicated to providing comprehensive support and resources to assist you throughout the migration process. From detailed guides to direct assistance, we are here to ensure a smooth transition.
  • Action Required: Begin planning your migration to as soon as possible. This involves creating a new account on, transferring your data, updating your agents, and testing your new setup. Our support team is ready to assist with any questions or challenges you may encounter.

Useful Resources

How can you get additional assistance?

We are here to help. Contact us by using the Support Center

The Team