6 Skills Every Technology Security Manager Should Have to Solve SSH Issues Efficiently

The reason most technology security managers struggle to solve SSH issues efficiently is because they lack the necessary skills and knowledge to tackle the complexities of SSH. This happens because SSH serves as a critical protocol for secure remote access and managing server connections, and any issues with it can lead to security vulnerabilities and potential breaches.

In this blog post, we're going to walk you through the 6 skills every technology security manager should have to solve SSH issues efficiently. These skills will enable you to understand the SSH protocol, proficiently manage SSH keys, implement two-factor authentication, utilize SSH key forwarding, troubleshoot SSH connection issues, and continuously enhance your skills and knowledge.

Understanding SSH Protocol

An essential skill for technology security managers is a thorough understanding of the SSH protocol. This knowledge provides the foundation to troubleshoot and address security concerns related to SSH. According to a study by Shodan, there were over 12 million SSH servers accessible online in 2020[1]. Having a firm grasp of the SSH protocol allows security managers to establish secure remote connections, preventing unauthorized access.

Mistake to Avoid: Neglecting to update SSH configurations regularly. Without regular updates, security vulnerabilities may go undetected, exposing the organization to potential threats.

Actionable Tip: Regularly review and update SSH configurations to adhere to best practices, such as disabling root login and enforcing strong authentication methods.

Real-life Example: A security manager diligently updates SSH configurations on company servers to ensure secure remote access, reducing the risk of a potential breach.

Takeaway: By understanding the intricacies of the SSH protocol, security managers can fortify their organization's network against potential threats.

Proficient Key Management

Another crucial skill for technology security managers is proficient key management. Effective key management ensures secure access to remote servers and prevents unauthorized users from gaining control. A survey by SSH.com revealed that 45% of organizations use SSH keys to authenticate access to servers[2]. Proper key management reduces the risk of unauthorized access and enhances the overall security posture.

Mistake to Avoid: Inadequate key rotation and revocation processes. Failure to update and rotate SSH keys or revoke access for individuals who no longer require it can lead to compromised security.

Actionable Tip: Implement a robust key management system, including regular key rotation and timely revocation of access for individuals who no longer require it.

Real-life Example: A security manager maintains a centralized SSH key repository, enforcing strict rotation policies, which minimizes the possibility of keys falling into the wrong hands.

Takeaway: By proactively managing SSH keys, security managers ensure authorized access and mitigate potential security breaches.

Implementing Two-Factor Authentication

Implementing two-factor authentication is a vital skill for technology security managers to effectively mitigate SSH-related risks. Two-factor authentication adds an extra layer of security, reducing the likelihood of unauthorized access to SSH servers. According to a report by Google, adding two-factor authentication can prevent 96% of bulk phishing attacks[3]. By verifying the identity of users attempting to access SSH servers, two-factor authentication enhances the security posture.

Mistake to Avoid: Relying solely on password-based authentication. Passwords alone may not provide sufficient protection against unauthorized access attempts.

Actionable Tip: Enable two-factor authentication for SSH connections, leveraging methods such as hardware tokens or mobile apps for stronger authentication.

Real-life Example: A security manager enables two-factor authentication for SSH access, requiring users to provide both a password and a unique code generated by a mobile app before gaining access.

Takeaway: By implementing two-factor authentication, security managers reduce the risk of unauthorized access and strengthen overall SSH security.

Familiarity with SSH Key Forwarding

Being familiar with SSH key forwarding is essential for technology security managers to efficiently manage remote server access. SSH key forwarding allows secure access to multiple servers without the need to transfer private keys across various systems. A study by the SANS Institute revealed that 60% of organizations utilize SSH key forwarding for remote access[4]. By simplifying remote server management, SSH key forwarding reduces the risk of storing private keys on potentially insecure systems.

Mistake to Avoid: Failing to restrict key forwarding to trusted hosts. Allowing key forwarding without restrictions increases the likelihood of unauthorized access to other systems.

Actionable Tip: Configure SSH servers to restrict key forwarding for specific trusted hosts or implement tools like ssh-agent forwarding to control access efficiently.

Real-life Example: A security manager sets up SSH key forwarding for a team of system administrators, allowing seamless access to remote servers without compromising key security.

Takeaway: By leveraging SSH key forwarding effectively, security managers streamline server management and minimize potential risks.

Troubleshooting SSH Connection Issues

The ability to troubleshoot SSH connection issues is a fundamental skill for technology security managers to resolve security incidents promptly. Rapidly identifying and resolving SSH connection issues aids in ensuring ongoing secure access to critical systems. A survey conducted by DevOps.com found that 74% of organizations encounter SSH-related issues at least once a year[5]. By promptly resolving SSH connectivity problems, security managers minimize downtime and improve system availability.

Mistake to Avoid: Overlooking detailed SSH logs and error messages. Failing to analyze SSH logs may result in missed opportunities to identify the root cause of connection issues.

Actionable Tip: Utilize comprehensive logging and monitor SSH traffic actively, leveraging tools like OpenSSH's LogLevel directive to troubleshoot and diagnose connection issues effectively.

Real-life Example: A security manager analyzes detailed SSH logs to identify a misconfigured firewall rule blocking SSH connections, promptly rectifying the issue and restoring access.

Takeaway: By mastering SSH troubleshooting techniques, security managers can expedite incident response and maintain uninterrupted access to critical systems.

Continuous Skill Development and Knowledge Enhancement

Continuous skill development and knowledge enhancement are essential for technology security managers to stay updated and effectively tackle evolving SSH issues. The rapidly changing technology landscape necessitates ongoing skill development to address emerging SSH-related challenges and threats. A survey by Tripwire revealed that 86% of cybersecurity professionals consider continuous skill development important for their careers[6]. Continuous learning keeps security managers well-informed about the latest SSH security best practices and helps them stay ahead of potential risks.

Mistake to Avoid: Being complacent with existing knowledge and skills. Failing to stay updated and continuously improve can lead to significant knowledge gaps.

Actionable Tip: Engage in cybersecurity communities, attend relevant webinars or conferences, and pursue certifications to continuously enhance knowledge and skills regarding SSH and technology security.

Real-life Example: A security manager regularly participates in cybersecurity forums, attends industry conferences, and completes relevant certifications to stay updated on emerging SSH security trends.

Takeaway: By actively investing in continuous skill development, security managers ensure they are well-equipped to handle the evolving challenges related to SSH and technology security.

In conclusion, technology security managers require a specific set of skills to efficiently solve SSH issues. By understanding the SSH protocol, proficiently managing SSH keys, implementing two-factor authentication, utilizing SSH key forwarding, troubleshooting SSH connection issues, and continuously improving their skills and knowledge, security managers can ensure secure access to critical systems and protect against potential threats. Developing and honing these skills is essential for any technology security manager aiming to excel in their role and safeguard their organization's network.


  1. Shodan. "SHODAN." shodan.io, 2020. ↩︎

  2. SSH.com. "2019 State of DevOps SSH.Com Report." ssh.com, 2019. ↩︎

  3. Google. "New research: How effective is basic account hygiene at preventing hijacking." Google Blog, 2019. ↩︎

  4. SANS Institute. "SSH Best Practices." sans.org, 2021. ↩︎

  5. DevOps.com. "2021 SSH Vulnerabilities and Risks Report." DevOps.com, 2021. ↩︎

  6. Tripwire. "Cybersecurity Skills Gap Tripwire." tripwire.com, 2020. ↩︎