The pain points of using Twingate for zero-trust access

The VPN was fine until the pain started. Latency spikes. Dropped connections. Admin overhead that grew with every new hire. The pain point with Twingate isn’t in the promise. It’s in the execution.

Twingate replaces legacy VPN access with a zero-trust network model. On paper, it simplifies remote access by connecting users directly to the resources they need. In practice, engineers report issues that cause friction at scale: inconsistent performance under heavy load, complexity in multi-region deployments, and blind spots when integrating with existing identity and security policies.

A common pain point in Twingate setups is routing logic. Split tunneling and DNS resolution often behave differently across devices, leading to broken service connections or unexpected fallbacks to public networks. When you try to extend access across hybrid clouds, mismatched configurations between connectors become a source of downtime.

Another recurring problem is visibility. Twingate abstracts network paths, but this makes deep troubleshooting harder. Debugging authentication errors tied to identity providers can require log diving across components that don’t expose enough detail by default. Security audits become slower when there’s no straightforward, centralized log stream of user access flows.

Cost considerations add to the pain. Twingate pricing scales with active users and additional connectors, but these can spike without warning if usage patterns fluctuate. Teams must monitor and limit session concurrency or risk budget overruns.

If you want zero-trust access without the performance drag and visibility gaps, there are newer approaches. hoop.dev offers instant, secure resource sharing without the tangled config and routing traps. See it live in minutes at hoop.dev.