The auditor’s questions land like hammers. You have gaps in evidence. Your controls are scattered. The SOC 2 deadline is closing in, and each missing piece is a risk.
SOC 2 is more than a checkbox. It demands proof. Proof that you follow security, availability, processing integrity, confidentiality, and privacy standards in every corner of your system. The pain point is simple: pulling that proof together without breaking focus on building your product.
Most teams stall on documentation. Policies live in shared drives. Logs sit in separate tools. Access controls are enforced in code but not tracked in a way that satisfies compliance. When The Trust Services Criteria call for audit trails, you dig through weeks of history to stitch together a narrative. That narrative has to be airtight.
Another pain point: drift. You set controls once, but systems change. That change breaks compliance silently. Alerts come too late. Integration between monitoring and policy enforcement is weak. In SOC 2 terms, evidence must be current. Stale snapshots fail.