Best Practices for MFA Break-Glass Access During Emergencies

Break-glass access is the controlled bypass of MFA during emergencies. It exists for moments when time is critical and no one can wait for a phone code, authenticator app, or hardware token. Used right, it keeps security strong while giving teams a last-resort path into vital systems.

Without it, an outage can drag on while authorized users are trapped outside. With it, a locked account during a production incident can be opened fast, without tearing down protections. The key is strict guardrails: MFA break-glass accounts must be few, monitored in real time, and turned off the moment the event is over.

Best practices for MFA break-glass access:

• Maintain separate accounts designed for emergency bypass.
• Keep credentials in secure, auditable vaults.
• Require logging and alerting on every use.
• Rotate and test credentials regularly.
• Review access decisions post-incident for compliance and risk.

Security teams must strike a balance: strong MFA prevents compromise, but rigid access rules can block legitimate recovery work. Break-glass access is not a weakness—it is a planned, documented exception that supports resilience.

Configuring MFA break-glass access should be part of every incident response plan. Test it under controlled drills. Limit who can use it. Keep it visible in the audit trail. Done well, it’s the difference between minutes and hours of downtime.

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